Shipping Policy for Berkz TCG as of the 05/03/2024 
 
www.berkztcg.com.au is committed to excellence, Quality and the full satisfaction of our customers.
www.berkztcg.com.au proudly offers shipping services through Australia Post at this time. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any public or national holidays that might impact delivery times.
 
1. SHIPPING
 
All orders for our products are processed and shipped out within 2-5 business days with exception to delays due to stock supplies. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
 
2. WRONG ADDRESS DISCLAIMER
 
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
 
3. UNDELIVERABLE ORDERS
 
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.
 
4. LOST/STOLEN PACKAGES
 
www.berkztcg.com.au is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address, and you have not received it, please report to the local authorities.
 

5. RETURN REQUEST DAYS
 
www.berkztcg.com.au allows you to return its item (s) within a period of 7 days. Kindly be advised that the item (s) should be returned unopened and unused and that any costs of shipping is at the customers cost if the return is because of change of mind, not a defect with the product.
 
6. OUT OF STOCK ITEM PROCESS
In case of out-of-stock, www.berkztcg.com.au Wait for all items to be in stock before dispatching. If you are wanting to have products sent separately please advise us via email at berkztcg@outlook.com  
Note: If you wish to have your order sent in multiple batches, all additional costs of postage are those of the customer
 
7. IMPORT DUTY AND TAXES
Berkz TCG does not Ship internationally at this time and is not currently registered for GST.
 
8. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.

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9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email - berkztcg@outlook.com
Facebook - www.Facebook.com/berkztcg